Return Policy

 

At Oura Wave, we want you to love your purchase! If for any reason you're not completely satisfied with your product, we offer a hassle-free return policy to ensure your shopping experience is as smooth as possible.

Return Eligibility:

  • Returns are accepted within 30 days of receiving your order.
  • Products must be unused and in their original packaging to be eligible for a return.
  • To initiate a return, please contact us at info@ourawaves.com with your order number and reason for return.
  • Once your return is approved, you will receive instructions for sending the product back to us.

Refunds:

  • After receiving the returned product, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping costs are non-refundable.

Exchanges:
We currently do not offer exchanges. If you would like a different product, please return the original item and place a new order.